Shop floor
Every vehicle from arrival to pickup, updated live as technicians work.
Presenting WorkShopOS?A six-step walkthrough that covers every part of the workflow in about five minutes.ShowHide
- 1
Check in a vehicle
Create a repair order from a phone. It gets its own live status link for the customer.
Open check-in - 2
Capture and mark up damage
On the Subaru, tap panels on the car map, take a photo and circle the damage, then build the repair plan.
Open RO-1049 - 3
Track parts
The Civic is waiting on a backordered headlight. Mark it received and watch the board update.
Open RO-1046 - 4
Assign work and run timers
Marcus is clocked in on the Jeep. Stop his timer, finish the task, reassign the mirror to someone else.
Open RO-1043 - 5
Pass quality control
Finish the Sorento checklist and release it to Ready for Pickup. Fail a check to show rework.
Open RO-1039 - 6
Show the customer view
Open Customer view on a second phone, then move the car on the laptop. The phone updates within seconds.
Open RO-1038
Repair pipeline
Vehicles in each stage of the workflow. Tap a stage to work through it.
Needs attention
Promise dates, backorders, failed checks and cars waiting for their owners.
Latest repair orders
Carlos MendezAllstate
James WhitakerProgressive
Olivia Chen
Megan TorresFarmers
Richard HayesHagerty
Sarah MitchellState Farm
On the floor
Live timers and queued work per technician.
- 0h todayMarcus Reed--:--
RO-1043Repair right rear door crease
- 0h todayElena Ruiz--:--
RO-1044Replace hood panel
- 0h todayJamal Carter--:--
RO-1041Base coat and clear coat
- 0h todayPriya Nair--:--
RO-1042Prep, mask and prime
- 0h todayTom Becker--:--
RO-1049Damage assessment and estimate
- 0h todaySofia Lindqvist--:--
RO-1039Final quality inspection
- 0h todayAndre WallaceAvailable0h queued
- 0h todayGrace KimAvailable0h queued
Live activity
Shop updates from every device, as they happen.
Marcus Reed started 'Repair right rear door crease'
Marcus Reed
RO-10432020 Jeep Grand Cherokee Limited